I am on my third mind band because, others are benefiting from them.
Terrible support, no reply to a single email, avoid.
One of my mind bands did not work at all. Is there a way you all could send me a replacement? This is the first dud I think I've received.
It would be a positive review as the product is great when working. However my mindband broke roughly 1 week after receiving it. I've tried to contact them regarding getting it fixed or a replacement on 4 separate occasions but no one has bothered to respond to me.
It just doesn't fit right over my ears.
Unfortunately it is too tight for me. Am so sad.
Very happy overall - the pairing was a bit hit and miss but got there in the end.
Too small, no way to adjust.
Light easy to charge and comfortable to wear.
They're okay in the bedroom when you're laying down by yourself asleep but on a plane you're no good but overall I really like them
So much more comfortable than ear buds!
I don't like to leave a negative review but in this case I have no choice.
Ordered months ago never turned up - emailed the company no response.
The persistent nagging to leave a review is annoying and desperate. The product is mediocre. Cheaply made, uses micro usb, not particularly comfortable. Since purchasing I’ve seen numerous knock offs for cheaper, that are essentially the same device.
Such a wonderful little band. Bluetooth speaker or sleep mask.
The MindBand is great. The customer service not so good - I sent an email to change my delivery address and got no response and delivery went to old address.
I love this thing! It is so comfortable and works perfectly with my sleep app to let me fall asleep easily and comfortably. I bought a second as a backup and one for my daughter.
I have trouble sleeping because my mind races. I keep my Mindband right next to my bed every night. When I wake up and can't fall back to sleep I put on my Mindband and listen to the Calm App. It's amazing how fast I fall back to sleep. I never want to be without my Mindband. Mindband + Calm App = ZZZZZ.
It was a bit large on me so I wore it backwards and the speakers are exactly where I wanted them. Love it. Works all night. Easy to charge.
I love this – I have used it every night since purchase. My only criticism would be that the earphones need to be a little further back – or maybe my ears need to be a little further forward! Well worth the money though.
Sorry mine water damaged whilst in NZ post. Will have to order another one please. Can you please send me link?
This did not work AT ALL it had to be plugged in to turn on- after charging for 2 days. When I tried to get in touch with customer service, the website was down or didn't exist.
A waste of money
I purchased this to help mask my tinnitus while sleeping and it worked fine for a bit. But after using for less than a month one of the speakers started acting up and is now completely dead.
This is my second one. I like my first one better. Because it said ‘power on’ & ‘power off’. Now I can’t tell if it’s off or not. Please add that feature back.
MindBand enables me to listen to PodCasts and Audio Books in bed. They work exactly as promised. It is a good product.
I really love this mind band it’s really awesome , it lasts longer than the previous one I bought. Also was wondering if I can use on a very long haul flight , can you recharge them on a flight.
You company printed off an incorrect label and I never received it. I’ve emailed so many times and no response from you!! Nor have I received a refund!
You are not a trustworthy company!
It’s thinner material than I thought. But it seems to work ok. It’s ok to wear. Not 100% comfortable but I manage to sleep with it. It does use a whole charge over night which I hadn’t expected. But it does help me sleep on nights when I am struggling.
best sleep headset I have tried.
This the second one I have purchased and it is not as good because it doesn’t audibly warn me of “ power on connected “or “ power off ? And it doesn’t hold battery charge as well
Absolutely love Mindband, this is my second one ( accidentally washed the first one ). Note to self, CHECK POCKETS BEFORE PUTTING CLOTHES IN THE WASHING MACHINE. Love love love my Mindband.
Fantástico! Confortável, fácil de emparelhar com o telemóvel e ótima qualidade de som!
Absolutely brilliant.I hope they last the distance
Rip you charged my credit card twice !!!
Excellent product, I have been using it for over months, no complaints.
This is my second mindband. I absolutely loved the first one. This one is just ok as the quality is noticeably lower.
The material of my new mindband is different from the old one. It’s fine, just different.
The battery life of my new mindband is *way worse*. Also, the “power on” and “connected” audio messages are garbled in the new mindband. Very low sound quality. My old mindband has a “power off” audio message. The new one doesn’t. I’d give my original mindband five stars. This new one deserves no better than a 2.5, but I rounded up and gave it a 3.
The Mindband arrived promptly and I love it. It’s very comfortable and I fall asleep easily using it.
You are asking me to rate the product which I still have not received. Could you please respond to me query regarding shipping for my order, I also haven’t heard from you
The mind band is lovely and comfortable to wear either walking or sleeping. Highly recommended
This is my second one so obviously I’m a fan. I think the material has improved on the second one as it feels a lot more comfortable than the last one which is great. Feels as though the actual block on the front is thinner too which is a step in the right direction. I would say that it feels as though the battery doesn’t last nearly as long on the newer one which is odd, I only get 1 night per charge as opposed to my first one which lasted nearly a week per charge. The earphones themselves also seem quieter than my first one.
Also I think a re-design to get rid of that awkward charge cable would be better, it’s a bit uncomfortable laying on one side with that pressing on your head. On my first one I found out that there was another charge port on the control panel itself which is much handier. So I cut a hole in the underside of the fabric to charge from there and cut off the charging cable on the side and it was much more comfortable and less hassle to charge. Perhaps this is a design you might consider in the future.
All in all though it’s still definitely the best version of this type of earphone on the market so good job on that. It’s definitely helped me sleep better and I look forward to even comfier and more efficient versions in the future as the product develops.
The Mindband headphones have become my goto headphones for my daily meditations! I fall asleep with them on every night for my night meditations and wake up every morning for my morning meditations!
Extremely comfortable with excellent sound! They have become essential to my peace of mind and help me sleep better and start my day in a calm and relaxed manner! They have become an essential part of my life, so much do that I bought a backup set just in case mine develop a problem. Also one of mine developed a charging problem and Mindband asked me for a video of the problem and once received they promptly sent me a replacement set. Great customer service!
I will buy my daughter a set as she has expressed an interest in learning how to meditate!
Doesn't completely shut-out sound. There is no way to easily wash this item. Ordered two by accident, contacted them same day about 2 months ago and never received any correspondance about returning the extra band.
I Think the battery held longer the last mindband I had. Though just might be me.
Works great to block my husband’s snoring. Earplugs first, covered by MindBand playing white noise.
The Mindband has become an essential part of my daily meditation routine I fall asleep with it and wake up with it for my morning meditation!
It has become so important to me for stress relief and peace of mind that I ordered a second one and also one for my daughter!
I also had an issue with it not charging and Mindband asked me for a video to show what is was doing and quickly shipped me a replacement.
Excellent customer service!
I would not hesitate to order another one!!
Keeps shutting off
my package was missing the charging cable and after numerous emails i was told that they didnt sell replacement charging leads .
would not recommend this company . very poor customer service . they just ignored the problem .
Good product, bad battery life. It doesn't last the night.
I’m this is an absolute godsend. I love it. I wish the battery life was longer (I think it’s around 5-6 hrs). It’s still pretty good tho. Sound quality is decent and comfortable to wear!
It works great and it is just what I wanted.
works well ,no connection problems, phone tells me when its low on charge , delivery was timely , i got two and my mum, who is sick and often listensing to audio books because she can't get out of bed , loves hers set
literally use it every single day, sleeping and walking
Except for battery, I like these a lot. The are reasonably comfortable, they sound wonderful, but the battery will only charge to 70% even after 14 hours of charging (I even tried different cables).
My new man has spent years falling asleep to Radio National News channel, but it keeps me awake! Mind Band works brilliantly - he can listen to the radio and I can sleep. I can’t hear it all!
I’ve already sent two messages to say, after half a dozen nights working great,
It has just frozen and getting no sound.
It’s obvious the company are only after the money.
Great idea but need recharging every day.
Perfect for me
Sad! It won’t hold a charge longer than about an hour. That’s not long enough. I charged it for a full day - and still, it cuts off at an hour. Boo.
I already have one I bought a while ago, so because I loved it so much I bought another for my partner.
I will probably but a couple more for a spare one or two.
It twist around a bit during the night
I am disappointed, My Mind band full charge lasts only about 2 hours.
I do love the mind band, especially that I can pull it down over my eyes also. Only thing is it doesn't keep its charge for long, and you cannot skip songs via the mind band you have to go back to the phone or whatever device it is connected to via bluetooth. Great concept otherwise!
I like these because I like falling asleep to sounds without disturbing my wife. These are easy to pair and comfortable to wear all night...no headaches from band and speaker sits flat, so turning and lying on my ears doesn't cause discomfort. And I can still hear background noises in case of emergencies which is a plus for me. Awesome product guys thank you!
It was definitely an impulse buy, not entirely worth the price I paid but I’m happy I’ve got it. It’s a little tight but I’ve got a big head
Love it! I bought it 3 months ago and use it most nights to listen to sleep meditations. The sound is clear and the headband is comfortable. I wear it covering my eyes and I easily fall asleep. Within a couple hours, I take it off because I don't find the small flat speakers comfortable against my ears when I turn on my side to sleep. I charge the Mindband weekly. Overall, I'm very pleased with this purchase and I would recommend it to friends.
Has improved my sleeping, is comfortable and headphones are clear - but it’s hard to continuously charge (I cut a small hole in mine to make it easier) - it doesn’t turn off after a certain period of time, music can still be playing when my alarm goes off and you have to manually disconnect the blue tooth every day
I needed a new mindband as my first one wasn't working properly and they sent out a new one no bother. The difference it has made! I work shift work and trying to sleep during the day can be tough with outside noise but the mindband really helps! I still wear my own sleep mask over it but I definitely recommend them!
(Just a heads up for those living in Ireland I had to pay for the delivery charge on my second mindband)
Firstly the mind band didn't arrive until well after Christmas and once it was here it didnt pair to any of our phones. Great. still awaiting a respond after I sent an video showing how it wouldnt work... poor
I found the product really disappointing if I'm honest. The band is very uncomfortable to sleep in, the control panel at the front presses in on your forehead, and the headphones at the side press in on your ears. I've had to sit it on top of another sleep mask as its the only comfortable way to wear it. I've also found that it is not one size fits all, I can only have one headphone in at a time as I can't move them to get the spacing right. I am not sure how I will be able to wash it given I can't access the pouch that the headphones sit in.
Also, the risk free trial advertised is misleading as buyer has to pay return postage. Would not buy again and would not recommend this product.
Not bad, comfy to wear in bed and sleep in, sound quality is ok but earpieces dont work properly
So comfortable to wear, I absolutely love it. Great sound also.
I bought as a Christmas gift for my husband since I got mine he's been saying he wanted one. He opened it and was excited. Then he went to use them and was mad at me because they are not noise cancelling so he refuses to use them. Your product is awesome... Can I return my husband for a better model?
This is my second Purchase of the Mind Band. I ordered another to have one for vacations or on the go. Mind Band is super comfortable and thin so it doesn't make your head sweat! The only thing I wish it did was "beep" when I turn it off, like it does when I turn it on.
Product was dead on arrival:lithium battery had swelled up in case, product couldn’t stay powered on unless plugged in, rendering it unusable.
I love this band it makes it easy for me to listen to my podcasts in bed so my partner doesn't have to.
I wish there was a way to turn it off though, or some instructions on how to do that if there is already a way. My phone stays connected through the day and if i'm home and playing something on my phone i have to turn bluetooth off to ensure it's not playing through the mindband.
After my first one being faulty I was looking forward to using it. But it took hours to charge to 50% then within 15mins of use went down to 10%. This is after they guaranteed it worked and said they had strict testing protocols after the first one. It's now going to sit in a drawer unused. Waste of money. Exchange process for the first one was good though.
Really comfortable to sleep in and sound quality is there. I need something that is noice canceling but if you don’t it would be perfect.
Used to lie in bed with headphones and had to lie on back, now can relax at night and lie however I like, especially easy now on side! Thank you for a great product.
Yes I enjoyed it for a while then My grandson took it
I had to buy a third MindBand 'cause the family was fighting over the first two!
Works a treat. My only concern is that it isn’t adjustable (I have a tiny head). Otherwise great
Love my MindBand, I used it for almost everything, for just to chill out or for exercising, gardening, and for going to sleep. Best buy of the year. Fully recommended.
I love them. This is my 4th pair as unfortunately my dogs find them great to chew!!! I now keep them hidden ! (Hard to do tho as sometimes you remove them in the night and don't think of that in the morning )
They are fabulous. So comfortable to sleep in. Love love love them
I purchased one for myself and two more - one for each of my sisters. They love theirs too. One of my sisters returned to Saskatoon and ordered a few as Christmas gifts. We are all happy listening to podcasts, music, books, meditations - while we sleep, walk, garden, do art and so much more! Thanks Mindband for this great product.
I received the device but it didn't work since day one. I couldn't event turn it on, let alone pair it with my mobile. It's quite frustrating.
It worked for a week and suddenly it stopped. How can you help me. I have purchased a 3-year extended warranty. Please acknowledge at your earliest. Thanks, Sal
Slow delivery but not all on supplier comfortable fit battery lasts all night a and it is easy to connect to phone. It would be great to have noise canceling technology built into them or an app that could mimic that.
I use it for guided meditation, to just listen to music when I walk my dog, and to relax when I have my treatments. I occasionally use it to sleep, my husband uses his to sleep every night and during the day to listen to utube. We love them.
I am really enjoying my headset. I love how comfortable it is to listen to my meditation music whilst in bed and it helps me to relax and fall asleep with no painful airpods in my ears which later fall out during the night. I only wish that these were noise cancelling and then they would be perfect. My husband snores and unfortunately i can still hear him with these on, so if you can make them noise cancelling i will definitely order them.
Purchased 2. One will not even turn on (after a full charge). Complete waste of money
Great gift for my hubby who sleeps with his earphones. Not anymore! The mindband has no messy cables, bulky earpieces, AND is comfortable for him to sleep peacefully. Thank you!
OMG!! this invention has been a miracle to sleeping routine especially lately when my bedroom door is open (for the cat) and dining room is reflecting inside my room. I wear the mindband, listening to piano jazz music, not only did I knock out but for the first time in along time, full 8 hours of sleep. One of many of my best investments during this pandemic. Truly blessed and grateful for this product. Thank you!
Nice and comfy. Alright sound, not amazing but there's only so much you can do with speakers that thin.
Keeps charge amazingly well.
Instructions say they turn off after a few hours of no use, this does not seem to be the case.
They were fantastic for the first three days, then they got lost in the sheets and I washed them. Don't wash them. They don't like it at all.
The customer service is amazing! I first received a mindband that did not work or switch on. I sent mindband an email and I simply had to send a video of the faulty product and I then received a new mindband in the mail free of charge. Very quickly I might add! The new one I received works as advertised! The battery lasts all night no problems and is very comfortable to wear. It does not hurt my ears and is not too tight at all and the sound quality is perfect for sleeping. I Bluetooth it to my samsung tablet and listen to my favourite movie on repeat all night! I no longer have to worry about bothering others with my noise!
I'm enjoying falling asleep to sleep music and meditations, that almost feel like they're coming from inside my head, at a lovely low volume. The band is comfortable, and I think it feels oddly comforting feeling the slight pressure of it around my head.